Legal notice
Legal Notice — last updated 26 September 2026
This page identifies the operator of this store, as required by consumer and e-commerce law in several of the markets we sell to, including Section 5 of the German Digital Services Act, DDG.
Store operator
Whaletracking LLC, trading as GlowWonder
A single-member limited liability company organised under the laws of the State of New Mexico, United States, trading as GlowWonder at [YOUR DOMAIN].
GlowWonder sells light-up drawing boards, creative drawing toys, and related accessories, including the GlowWonder Drawing Board.
Registered office
Whaletracking LLC
1209 Mountain Road Pl NE, Ste N
Albuquerque, NM 87110
United States
Represented by
Nguyen Thi Tinh
Owner and sole member
Contact
Email: help.whaletraking@gmail.com
Telephone: +1 575-240-7299
Email is the fastest way to reach us. We reply within 24 hours, Monday to Friday.
If you are contacting us about an order, please include your order number.
Registration
Registered with the New Mexico Secretary of State
Business ID: [NM BUSINESS ID]
US federal Employer Identification Number, EIN: 98-1966477
VAT
Whaletracking LLC does not hold a VAT identification number in the European Union or the United Kingdom.
Prices shown on this site exclude any import VAT, customs duties, import taxes, and handling fees charged on arrival in your country. These charges are set by your government and are explained in our Shipping and Delivery Policy.
Responsibility for content
Nguyen Thi Tinh, at the address given above, is responsible for the content of this website.
Consumer dispute resolution
We are not obliged to participate in dispute resolution proceedings before a consumer arbitration board, and we do not do so.
We would much rather resolve any problem with you directly. If something is wrong with your order, please write to:
We reply within 24 hours.
The European Commission’s Online Dispute Resolution platform ceased operating on 20 July 2025, so there is no longer a platform link to provide here.
Consumers in the EU can contact their national European Consumer Centre for free advice on cross-border purchases.
External links
This site may link to websites operated by other people, such as carrier tracking pages, payment providers, social media pages, or product information pages.
We have no control over their content and are not responsible for it. Those links are provided because they may be useful, not as an endorsement.
Our other policies
Please also read our other store policies:
- Shipping and Delivery Policy
- Refund and Return Policy
- Terms of Service
- Privacy Policy
- Contact Us